Privacy Policy

Privacy Policy

Trusted Touch Nursing (TTN) values your privacy and is dedicated to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name
  • Contact details (email address, phone number, and mailing address)
  • Billing information for payments and invoicing
• Non-Personal Information:
  • Browser type and version
  • IP address
  • Website usage data (e.g., pages visited, time spent on the site)
• Sensitive Information: Information you voluntarily share about health or family specifics to enable personalized care.

2. How We Use Your Information

TTN uses your information for the following purposes:

• To provide professional maternity, neonatal, and pediatric nursing services.
• To communicate with you regarding our services, schedules, and updates.
• To process payments and send invoices.
• To improve the functionality and user experience of our website.
• To comply with legal obligations and ensure your information's safety and security.

3. Information Sharing and Disclosure

We respect your confidentiality and only share your personal information under the following circumstances:

• With Consent: When you provide explicit permission.
• Service Providers: Trusted third-party partners who assist with billing, communications, or IT services, bound by strict confidentiality agreements.
• Legal Obligations: When required by law or to protect the rights and safety of TTN, its users, or the public.

4. Data Security

TTN implements robust measures to protect your personal information, including:

• Encryption of sensitive data.
• Secure servers and firewalls.
• Regular monitoring and updates to safeguard against unauthorized access.

Despite our efforts, no system can guarantee complete security. We encourage you to safeguard your account credentials and immediately notify us of any suspicious activity.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Privacy Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw your consent for data processing at any time.
• File a complaint regarding data privacy concerns with the relevant authority.

To exercise these rights, please contact us at the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can modify your browser settings to block cookies, but doing so may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. TTN is not responsible for the privacy practices or content of these external sites.

9. Updates to This Privacy Policy

TTN reserves the right to update this Privacy Policy as needed. Changes will be posted on this page with the updated effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us:

Trusted Touch Nursing (TTN)
Location: Nairobi
Email: info@trustedtouchnursing.co.ke
Phone: +254 726 961 550

By using our website and services, you agree to the terms of this Privacy Policy.